Process Centered Environments

Process Centered Environment (PCE) series

Introduction to Process Centered Environments (in-person)
This course is designed for collision center managers and owners who are interested in learning the benefits and challenges of pursuing a PCE journey. In this session, we will explore the basics of transforming a business into a Process Centered Environment.

Preparing for a Process Centered Environment (in-person)
So... you’re contemplating taking your business on the PCE Journey but know that the first step of any great journey is the hardest. This PCE module was designed to address this concern. It provides a basic understanding of the behavioral changes required to successfully implement a Process Centered Environment in your collision facility.

Implementing 5S (in-person)
5S is the key to workplace organization and standardization through visual management. This course teaches the principles and techniques needed to apply 5S and establish visual management systems to improve communication and adherence to standards.

Principles of Continuous Improvement (in-person)
This hands-on course focuses on practical methods for creating and maintaining a culture of continuous improvement. A series of experiential exercises drive home the concepts and tools of Continuous Improvement while creating an entertaining and fast paced learning experience.

Standardization and Visual Management (in-person)
If McDonald’s can get employees in Tokyo, Los Angeles and London to make fries exactly the same way, every day, why can’t we get two technicians in the same shop to repair vehicles the same way? We can! We just have to understand how to create and implement standardization and a visual workplace while continuously eliminating waste and variability from our processes…

PCE Implementation Workshop (in-person)
This program fast tracks key management personnel to a state of excellence within the world of production theory. It provides all attendees with the knowledge and ability to drive continuous improvement events throughout a collision repair facility. Utilizing a practical approach to what has become a very theoretical subject, this course demonstrates key attributes of a Process Centered Environment allowing you to better visualize them in your environment.

PCE1 Introduction to Process Centered Environments (online)
The objective of this course is to understand what it means to create a Process Centered Environment. This includes an understanding of what a Process Centered Environment looks like, the benefits derived from it, and an overview of the tools and effort to achieve it.

PCE2 Create a Culture of Continuous Improvement (online)
The objective of this course is to understand what it means to create a culture of Continuous Improvement, in pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Continuous Improvement, first focusing on tools that create a culture of open communication and employee engagement. Then we’ll explore several continuous improvement problem analysis tools.

PCE3 Streamline Your Processes with Waste Reduction (online)
The objective of this course is to understand what waste looks like in a collision repair facility and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Waste Reduction, focusing first on understanding what waste is, from the viewpoint of your customers and employees, and the 8 standard types of waste. Then we’ll explore what those wastes might actually look like in a collision repair facility.

PCE4 Stabilize Your Processes with Standardization (online)
The objective of this course is to understand the concept of Standardization and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Standardization, focusing first on understanding the different types of Standardization tools, and why, when, where, and how to use them. Then we’ll explore some real-world case studies to see how we can apply those tools in a collision repair facility.

PCE5 Communicate Your Processes with Visual Management (online)
The objective of this course is to understand Visual Management and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Visual Management, focusing first on understanding the different types of Visual Management tools, and why, when, where, and how to use them. Then we’ll explore some real-world case studies to see how we can apply those tools in a collision repair facility.

PCE6 Support Your Processes with 5S (online)
The objective of this course is to understand the 5S workplace organization methodology, what it looks like in a collision repair facility, and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into 5S, focusing first on understanding what it is and how it supports your processes. Then we’ll explore five best practices for implementing each of the five steps in a collision repair facility.

PCE7 Building Quality into Your Processes (online)
The objective of this course is to understand what In-Process Quality is, what it looks like in a collision repair facility, and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into In-Process Quality, focusing first on understanding the different types of In-Process Quality. Then we’ll explore what they actually look like in a collision repair facility.

PCE8 Pull Production into Your Processes (online)
The objective of this course is to understand what Pull Production is, what it looks like in a collision repair facility, and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Pull Production, focusing first on understanding what it is and the benefits it provides. Then we’ll explore the role that buffers play and how you can use them to enable flow and support In-process Quality.

PCE9 Cash In on Your Processes with Real-time Administration (online)
The objective of this course is to understand what Real-time Administration is and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Real-time Administration, focusing on the benefit of implementing RTA in a collision center. Then we’ll use Continuous Improvement tools to identify one of the primary enemies of Real-time Administration, and see how Waste Reduction and Visual Management play a role as well.

PCE10 Maintain Your Processes with TPM. (online)
The objective of this course is to understand what Total Productive Maintenance is, and what it looks like in a collision repair facility and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into TPM, focusing first on understanding what it is. Then we’ll explore what it looks like in a collision repair facility.

PCE11 The Secrets of Continuous Flow (online)
The objective of this course is to understand what Continuous Flow is and the role it plays in your pursuit of creating and sustaining a Process Centered Environment. We’ll begin with a quick recap of Process Centered Environments and PCE. Then we’ll dive into Continuous Flow, focusing first on the benefit. Then we’ll understand the role the other building blocks play in Continuous Flow, and most importantly, I’ll reveal the secrets to achieving Continuous Flow in a highly variable environment like collision repair.

To register for scheduled in-person training classes or for online training, please visit www.akzonobeltraining.com.